XMAS Break – Monday 23rd Dec 2019 – Monday 6th January 2020

XMAS BREAK

After a wonderfully event filled 2019, we’re wrapping things up and filling our Xmas stockings with cheer, love and uninterrupted time with our families. The team at BTS will be taking a much deserved break from Monday 23rd December until Monday 6th January 2020. All enquiries submitted during this time will be responded to after our return.


Thank you to our line-up of amazing clients during 2019, and for our 2020 clients – we’re looking forward to seeing you soon. Wishing you the merriest of Christmas’ and a Safe and Happy New Year!

Yes, in some circumstances we do allow client collections and returns, and we'll happily chat more about this when all those finer details are being discussed.

Please note - orders approved for client collection and return will be assigned an item collection & return date during regular business hours. We are unable to offer client collections or returns on weekends or Public Holidays.

It's handy to know that many of our items don't fold, collapse and transport easily so to ensure the highest quality of our bespoke range we mostly insist upon taking care of the transportation logistics ourselves. Many of our items are true vintage pieces, delicate and one-of a kind nature and we think it's super important to make sure that they remain in the best possible condition for everyone to enjoy for years to come. After all, you're likely planning your event and booking your hire items way in advance and because we think all of our clients are pretty damn special, we want you to have the items you love too.

Now to the boring but rather important fine print moment.... if we do say OK, let's do this, and allow you to collect our items, it is the client's responsibility to ensure appropriate vehicles and equipment is brought in preparedness for collection of our goodies. We do have the right to cancel your booking at the time of collection if we feel the transportation or equipment are not suitable for our products and no alternate arrangement can be made..... and yes, it does happen. Note to self, 32 mismatched timber chairs will not fit in the back of a hatchback.