A damage waiver is a non-refundable fee to cover the costs associated with the normal wear and tear of hired items. Our damage waiver is 7.5% of the hire item value, or 15% for hired items that are transported by the client, or for events held at a private residence. The damage waiver is not insurance, nor does it apply to hired items that are damaged, misplaced, misused or returned to us requiring extensive cleaning. Damage waivers are an industry standard fee for wear and tear only. For further details regarding the damage waiver please review your hire contract.